FAQs

FAQs

If you run a venue with an AV program you didn’t build.

Our AV vendor handles all of this. Why do we need outside help?

Your vendor handles the execution. AVaStar handles the evaluation. If your only check on AV quality is the company earning money from your AV program, you don’t have an independent check. AVaStar gives you the expertise to know whether your vendor is performing, whether your pricing is competitive, and whether your program is actually serving your property’s interests.

We don’t have budget for outside consulting.

The Operational Analysis is a fixed-fee, one-time engagement with no ongoing commitment. Most venue operators who complete one find that the recommendations either pay for the analysis directly or give them the information they needed to make a capital decision they were already going to make. The free initial consultation is the right place to talk through whether the numbers make sense for your property.

We’re part of a brand or management company that already has AV standards.

AVaStar works above-property, which means we complement your brand or management company’s standards rather than compete with them. Brand programs set the baseline. AVaStar helps you understand, implement, and where appropriate, build on that baseline for your specific property.

We tried to fix our AV situation before and it didn’t stick.

That’s usually a symptom of a one-time engagement that diagnosed the problem without building the ongoing capability to manage it. The AVaStar Program is designed specifically for that situation: not a one-time fix but an ongoing advisory relationship that builds your team’s knowledge and gives you the tools and support to manage AV on your own terms over time.

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NewsLetter

Become an expert in Self-Managed Event Technology and Audiovisual Services with our Newsletter!

Every vendor in the room has equipment to sell or crews to staff. Their advice is only as clean as their incentives allow, and in AV, that means the person explaining your contract is the same person who benefits when you sign it.

AVaStar owns no equipment, employs no crew, and holds no vendor contracts. That's not a positioning statement, it's the business model, and it's what makes the advice we give the only fully independent advice available in this industry.

So, when we review proposals, evaluate vendor contracts, and help you build an AV program you actually understand, there's nothing pulling us in any other direction.

Done with you. Not for you.