Delivers a web-based support software that provides the tools, resources and industry best
practices to guide an efficient and profitable audiovisual technology service operation
AVaStar understands that technology for events and meetings is often planned and coordinated by staff with limited experience in this specialized area. AVaStar makes it easy to sell and plan technology and ensure Everything Works! With AVaStar you sell service - not stuff.
Standard Operating Procedures and Industry Best Practices are built right into the software platform. You can’t manage what you don’t measure – and AVaStar measures everything: Revenues, Costs, Inventory Usage, Customers and Vendors; it’s all reportable out of the system so you have the information at your fingertips
Technology can be expensive. Understanding the value, condition and availability of your technology equipment inventory can be difficult if you are tracking it with spreadsheets, whiteboards and sticky notes. AVaStar provides a complete Inventory Management System that includes barcode capabilities so that you can quickly and easily access and update records.
Providing outstanding technology services only starts with the equipment, but it’s your people who will make that experience memorable. Whether your venue employs experienced technicians or provides services with non-technical staff AVaStar Academy provides KNOWHOW: WHEN AND WHERE YOU NEED IT. On-line courses and quick tips videos on basic AV setup and troubleshooting in a format that is easy to understand and follow.
Keeping equipment and systems in great condition and perfect working order is critical to maximizing ROI. AVaStar allows the scheduling and tracking of preventative maintenance. And when a repair is required, the ticketing system tracks the process so that the asset is evaluated, repaired and returned to service as quickly as possible.
We’ve worked in venue operations. We know what it means to have technology challenges pop up when you least expect them – usually just before a meeting is scheduled to start. We are constantly improving and updating our support page to get you the solutions you need. And if you can’t find it there we have experts who can answer questions and help resolve challenges as quickly as possible.
It isn’t practical to own everything, or to have highly technical staff on-site when most days you only need basic support. You need to rely on external resources to provide those advanced services to your customers, or to support you with extra equipment items that don’t make sense to invest in. AVaStar manages those relationships by providing a means to schedule when and where they are provided, and track revenues and costs to maintain profitability.
Access AVaStar from any device, anytime, anywhere. It’s always at your fingertips